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Strategic Objectives and Goals - Goal 2
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Stanislaus County Board of Supervisors Priority:
Efficient Delivery of Public Services |
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| Board Goal 2: |
Increase e-government (electronic) services and transactions |
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Measure 1: |
Increase the number of government services provided electronically. |
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Measure 2: |
Increase the percentage of government transactions conducted electronically. |
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| Auditor-Controller Department Strategic Objective: |
Enhance Fiscal Services/Implement Department EDM (Electronic Document Management) System
- Establish baseline measurement and inventory of documents managed.
- Determine and verify record retention requirements.
- Flowchart process and associated costs.
- Implement electronic document management and workflow.
- Increase the number of government services provided electronically.
Leverage Information Technology/Expand E-Government Services to Internal and External Customers
- Conduct web site and intranet (internal site) survey to determine baseline and current customer usage.
- Initiate action plan to respond to gaps identified in the survey.
- Measure access and customer satisfaction.
- Provide additional information/services based on survey results.
- Increase percentage of transactions conducted electronically.
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